SN
Siphamandla N
1 reviews | Active since Apr 2018
15 Dec 2023, 19:27
Bad experience
A complete waste of time and effort, I placed an order with Hungry Lion (order #244BC) today 15.12.2023 a little after 3 pm, and waited for the delivery. After 4 pm I got a notification saying the order was canceled, I phoned Hungry Lion Mbeki Avenue ( Govan Mbeki St, Port Elizabeth Central, Gqeberha, 6001) on *** to ask if the refund will be processed today. The lady said, "I don't know how long it will take for the refund to be processed, we are closed!".She did not provide any time/date estimates, I don't even know if I'll get my R109 back, and I won't ever place an order online from these guys again.
Helpful (0)
Replies (1)0
Replies (1)
Hungry Lion's replyOfficial
19 Dec 2023, 15:47Hi Siphamandla,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Mbeki Ave store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Mbeki Ave store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
Hungry Lion's reply19 Dec 2023, 15:47
Official
Hi Siphamandla,
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Mbeki Ave store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion
We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Mbeki Ave store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.
Hopefully, we can turn this around for you.
Best regards,
Team Hungry Lion