Bad customer service

Dear Hungry Lion Customer Service,

I hope this message finds you well. I am writing to express my dissatisfaction with an experience I had during my recent visit to your Atteridgeville location. As a first-time customer excited to try your offerings, I encountered an issue with one of the cashiers that I feel needs to be addressed.

When I requested thigh and drumstick pieces of meat, the cashier responded with an attitude that was both unhelpful and unwelcoming. I was informed that I should not ask for those specific cuts due to complaints from other employees, which was surprising and disappointing. It is discouraging to feel dismissed and to receive a dirty look for simply asking for what I wanted.

As a new customer eager to enjoy your food, I expected a more positive and accommodating experience. I believe it is essential for all customers to feel valued and respected, regardless of their requests.

I hope you will take my feedback into consideration to improve customer service at this location. Thank you for your attention to this matter. I look forward to your response.

Sincerely,

Jabulani Ntuli Order number 1082 My contact details : 076****105 Email : ***