1 reviews | Active since May 2021
Bad customer service at hungry lion Mankweng
It’s just about 2am and I’m here thinking of how I got humiliated by one of the cashiers/ waitresses at Hungry lion Mankweng for forgetting to add one more item to my order and trying to add it at a later stage, only to end up being told that it would have required the manager to come authorise because I was using a wicode and she didn’t want to call the manager so she didn’t add the item. I’m not disappointed by the item not being added but by the words I was told when I asked why she didn’t add it. Imagine a cashier telling you “you’re ordering things slowly like you’re an old person” and later she called me to the side to tell me how she has worked with white people before, and never had issues with customer service because I told her she doesn’t have good customer service. So why would she reference working with white people? Because I’m black I guess I don’t have to complain about her coz she she worked with white people and even went for training at emperors palace for customer service. Well that’s the information she gave me in her apology attempt 🚮. I’ll never step my foot in a hungry lion restaurant again.
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
We're sorry to see your experience was not a good one this time! We'd like to hear more about this so that we can look into it for you. One of our Customer Care Agents will contact you soon. Hopefully we can turn this around for you.
Kind regards,
Hungry Lion
