Bad attitude and incomplete order 😡

Today at 15:28 I placed an order at your Rustenburg outlet (the one inside Shoprite,on corner Thabo Mbeki drive). I only got my order at about 16:10. I ordered Big boss cheese meal and 6 sticky wings. It's only when I get home that I realise that I was not given my chips and 300ml that comes with the burger. What really annoyed me was the attitude and service I got from the guys who was packing and calling out order numbers ( he did not have a name tag on), the store was packed and couldn't move to the front when he called out my order number, I asked when of the guys also behind the counter to please hand me my order, he agreed and was told by the 'order' guy that I should me over to the other side,and with a nasty attitude he asked me why I asked the other guy for my order cos now 'ke mo senyetsa di order', just kept quite and took my order as he handed it over to me. Now my order in incomplete 😡 I am livid and expect feedback regarding this.