Appalling customer service Hungry Lion

Decided to get a 3pc meal at this outlet in Bankcity, service was extremely slow, unapologetic, cashier had no change, as I paid with R100 note, I had to wait for someone to pay in cash to get my change, then I get my meal after waiting long for it and noticed there wasn't a cold drink included, was furious and extremely hungry, I expected more from hungry lion am absolutely disappointed.