TF
Theodor F

1 reviews | Active since Feb 2016

21 Sept 2023, 17:57

******* and disappointing service at hungry lion eerste river

Went to hungry lion eerste river to purchase a 15 piece bucket for the family. When i get home there are 3 drumsticks and 9 breasts in the box with 3 pieces missing. I went back to the store to complain and the manager provides me with 3 pieces. When i get home again i see theres 1 breast , 1 drum stick and a wing that they gave me.

Now firstly is it common practice to ***** from your customers. Secondly 10 breast peices, 4 drums and 1 wing? does that seem right. Or are these bucket specials meant to provide the customer with ******* no one else wants?

This is highly disgusting from eerste river branch. I had to drive twice to the store for this pathetic bucket of food i received. Am i expected to check my food before i leave the store? Bunch of ******* working there.

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Replies (1)
Hungry Lion
Hungry Lion's reply21 Sept 2023, 18:04
Official
Hi Theodor,

We're sad to see your experience wasn't a good one. We're very sorry that your were disappointed with the service at our Eersteriver store. One of our Customer Care Agents will be in touch with you so that we can try and rectify this.

Hopefully, we can turn this around for you.

Best regards,
Team Hungry Lion