AN
Akhona N

1 reviews | Active since Aug 2020

18 Nov 2025, 22:40

Absurd

Hungry Lion, make it make sense please. I went to buy the 2-burger special on 17 November 2025 at around 7:30pm at Sky City Mall, and the cashier tells me they “can’t make burgers because it’s already late.” Instead, she insists I must buy meat because they “can’t have leftovers.” Honestly, if I wanted meat I would’ve ordered meat — I came there specifically for burgers.

She flat-out refused, telling me they’re knocking off soon and they “don’t have time” to make my order. Is this really how you train your staff? Forcing customers to buy what they don’t want?

To make it worse, the lady had a disgusting attitude — and this isn’t even the first time. I’ve had similar encounters where staff take their sweet time to help me while I’m literally standing at the counter.

Can someone please explain if this is acceptable customer service at Hungry Lion, because I’m honestly fed up?

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Replies (1)
Hungry Lion
Hungry Lion's reply24 Nov 2025, 12:32
Official
Hi Akhona,

We apoligise for the experience that you received at our Sky City Mall branch. We will reach out to you shortly on the email address that you provided.