Wrongful debit orders

Item: Hundreds Insurance Brokers (Entity Closed)
Rating: 1
Author: Dembe M

Ubersure has been wrongfully debiting my account every month for 10 months now. I cancelled my insurance with them in January, but they keep debiting. I called them, but nothing has been done to assist. I have to reverse debit orders every month. This is very tiring.

Helpful (0)

Replies (2)

Hundreds Insurance Brokers (Entity Closed)'s replyOfficial

30 Nov 2020, 10:07

Hi there Dembe,

Thank you for bringing this to our attention, this has been escalated through the dedicated management channels.

You can expect a call from us shortly.

Apologies for any frustrations caused.

Best regards,
Ubersure Insurance Brokers.
Complaint Resolutions

Hundreds Insurance Brokers (Entity Closed)'s reply30 Nov 2020, 10:07

Official

Hundreds Insurance Brokers (Entity Closed)'s replyOfficial

30 Nov 2020, 11:36

Hi there again Dembe,

Unfortunately we do not see your personal info, this prevents us from running you through our systems.

Kindly DM us with your ID number and we'll be sure to engage further as promised in our initial response.

Best regards,
Ubersure Insurance Brokers.
Complaint Resolutions

Hundreds Insurance Brokers (Entity Closed)'s reply30 Nov 2020, 11:36

Official