The removed my last post il keep posting this

Hi All,

2 years ago (2021) I signed up with Miway insurance through Uber sure brokers, Having good service, fast responses and cheap insurance from them. Last year October (2022) Miway informed me they will be increasing my premium by R600 which I thought was just crazy, having said that I got into contact with Uber sure brokers. They again had good service very helpful and got my premium to be increase by R200. Only to find out that they app**** this for the following month and not the current month. I then AGAIN call Uber sure brokers asking why they set it for a month later and the reason for my previous call was to reduce it the same month because I simply could not afford it. The broker Ashwin that was helping me assured me he would get back to me and he will get a credit for the next month. Next month came and the SAME amount was deduced. I then struggled again to get hold of Ashwin and had no luck. I then spoke to other brokers to assist and got nowhere. I then got into direct contact with his Manager Jonny because Ashwin simply could not do his job, His manager then assured me he will sort it out and Ashwin would come back to me. For 1 day (the same day )I had the good service then nothing for a week. I called again this week speaking directly to Ashwin requesting to speak Jonny because once again Ashwin was no help and just ****, however Ashwin assured me that his manager will call me back, later on I got a follow up call from Ashwin saying Jonny just came out the meeting and will be contacting me soon, then there after nothing. The following day I got a surprise follow up call from Jonny only to find out Ashwin had not told his manager ANYTHING (not too sure who was lying here). When getting cover from Uber sure brokers they are brilliant but when issues arise they simply chaotic and unprofessional. Id strongly advise against ever using them from my personal opinion. Having a bad employee is bad but having a manager that good not handle is terrible. Ashwin and Jonny have terrible service, broken promises and lies. Every time I try get in to contact with them Ashwin and Jonny they are not around or in meetings and “promise to call back”