dN
donovan N

1 reviews | Active since Apr 2017

12 Oct 2018, 07:24

terrible insurance company

i took up insurance with this company they were very helpful, professional and good service however i took wrong insurance i needed uber insurance not personal so i requested that they cancel that policy and put me on uber.. a lady said she will call me back to comfirm policy and activate... they never did so i took cover with oakhurst, ubersure has not refunded my money and want to pay me less than my premium yet i canceled the policy

0
Replies (3)
Hundreds Insurance Brokers (Entity Closed)
Hundreds Insurance Brokers (Entity Closed)'s reply15 Oct 2018, 11:45
Official

Dear Ubersure client, it saddens us to hear of your disappointment. We will definitely be looking into this, in order to assist us further kindly send through your policy or ID number, this will give us what we need in order to investigate and get back to you with resolution. Kindest regards, the Complaints Resolution Team.

dN
donovan N's update15 Oct 2018, 12:37
Reviewer Update
KP **********
Hundreds Insurance Brokers (Entity Closed)
Hundreds Insurance Brokers (Entity Closed)'s reply15 Oct 2018, 13:54
Official

Unfortunately it seems the full policy number has been blocked from view, kindly mail your policy number through us on *** and we'll get back to you A.S.A.P

Regards,

Complaints Resolutions Team