STAY AWAY FROM UBERSURE INSURANCE

I have been trying to get these people to cancel the debit order as I found insurance on my own that I was pleased with. They are quick to service you with a smile and laughs when you sign but if you need assistance from them they won’t help you. I called Ashwin Stevens on the 14th of Sept regarding cancelling the debit order as I had contacted MiWay directly and set up car insurance with them. It is now the 22nd of September and still and they are doing nothing but giving me the run around. Ashwin advised that he is waiting for confirmation from Quinton Fourie and Job Chimamborwa regarding this request and still nothing. No one is contacting me back or responding to their emails. I, the customer have to be the one that contacts them and they still do not help. Yesterday spoke to Ashwin’s manager, Shannon and my god was she useless and just kept trying to make excuses instead of offering resolutions. Also, she was screaming at me through the call and her sarcasm was not helping matters. She is very unprofessional and not fitting to be a manager. The most stupid of all is that they are trying to contact the dealership from Nissan when I didn’t get the Nissan. I instead opted for a different car. All I want is for them to cancel the debit order that is supposed to go off on the 1st and I feel they are playing these delay tactics to wait until the 1st to take my money. They are a bunch of ******** and offer no assistance. Stay away!!! STAY AWAY FROM UBERSURE INSURANCE. The whole lot is rotten. Quinton said that he’ll get back to me shortly , this was yesterday. I am taking this matter further as this is unacceptable!! STAY AWAY FROM THESE PEOPLE GUYS. DONT DO IT, YOU WILL BE SORRY!!! Quinton Fourie, Job Chimamborwa, Shannon (manager) and Ashwin Stevens, if this doesn’t get resolved ASAP, there will be hell to pay!