MC
Mmaphahla C
1 reviews | Active since Apr 2021
30 Aug 2021, 18:00
Refund for my debited money
I bought a car last year 2020 and took car insurance with kingprice but unfortunately i ended up not taking the car so i called the insurance company to cancel the insurance and it was already late they deducted the monthly fee and once off amount of R1100 which appears as PM8@UBRSUR on my debits. I managed to reverse the monthly fee but could not reverse the R1100 ; i called they said i must wait for 40 days i did and called them back after 40 days i was then told the person responsible is on leave they will get back to me . I waited waited called again was told they will get back to me . Till now i haven't got my refund
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Replies (2)
Hundreds Insurance Brokers (Entity Closed)'s replyOfficial
31 Aug 2021, 15:19Good day Mmaphahla, We apologize for any inconvenience this might have caused you. We trust that we won’t come back with our tail between our legs after looking into what happened. But we assure you that we will reach a resolution. Please click on the website link on our profile, where you’ll find our info email, then please send us your policy number or your ID number so we can locate your file. We’re looking forward to hearing from you soon. Our kindest regards,Complaints Resolutions
Hundreds Insurance Brokers (Entity Closed)'s reply31 Aug 2021, 15:19
Official
Good day Mmaphahla, We apologize for any inconvenience this might have caused you. We trust that we won’t come back with our tail between our legs after looking into what happened. But we assure you that we will reach a resolution. Please click on the website link on our profile, where you’ll find our info email, then please send us your policy number or your ID number so we can locate your file. We’re looking forward to hearing from you soon. Our kindest regards,Complaints Resolutions
Hundreds Insurance Brokers (Entity Closed)'s replyOfficial
09 Sept 2021, 08:29 Good day Mmaphahla, Our emails are looking a tad dry without your communication – we hope this doesn’t mean that you’ve forgotten about us. When you get a chance, please remember to send us your ID number or policy number so we can assist you as soon as possible. Our kindest regards, Complaints Resolutions
Hundreds Insurance Brokers (Entity Closed)'s reply09 Sept 2021, 08:29
Official
Good day Mmaphahla, Our emails are looking a tad dry without your communication – we hope this doesn’t mean that you’ve forgotten about us. When you get a chance, please remember to send us your ID number or policy number so we can assist you as soon as possible. Our kindest regards, Complaints Resolutions