MM
MD M
1 reviews | Active since Aug 2022
15 Aug 2022, 09:17
My experience with this claim was a nightmare simple because Ubersure consultants did not call back, I had to send the manager a complaint for assistance Jonathan was the only one who gave me an outstanding service by calling back for feedback
My experience with this claim was a nightmare simple because Ubersure consultants did not call back, I had to send the manager a complaint for assistance Jonathan was the only one who gave me an outstanding service by calling back for feedback. But Hagar did not bother to call back who is an agent with you .. Why should white people give us better services and I'm also black by the way
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Hundreds Insurance Brokers (Entity Closed)'s replyOfficial
16 Aug 2022, 14:45Good day MD,
We apologise for the initial uncool vibes you felt from our side and want you to know that we always strive to go above and beyond for each of our clients no matter what they may need help with. Thank you for bringing your concerns to our attention and allowing us the opportunity to patch things up. We are thrilled to know that despite everything, Jonathen was able to come to the rescue and provide you with the service you deserve!
Our warmest regards,
Complaints Resolutions
Hundreds Insurance Brokers (Entity Closed)'s reply16 Aug 2022, 14:45
Official
Good day MD,
We apologise for the initial uncool vibes you felt from our side and want you to know that we always strive to go above and beyond for each of our clients no matter what they may need help with. Thank you for bringing your concerns to our attention and allowing us the opportunity to patch things up. We are thrilled to know that despite everything, Jonathen was able to come to the rescue and provide you with the service you deserve!
Our warmest regards,
Complaints Resolutions