HUNDREDS INSURANCE BROKERS can

Good day I'm so annoyed at the service offered by HUNDREDS INSURANCE BROKERS for charging me a service they never provided. On the 18/01/2024 I was supposed to have bought and collected the Suzuki Dzire but I never did. HUNDREDS INSURANCE BROKERS was the insurance to cover the car after purchase. A service fee of R373 was supposed to be debited immediately on the 18/01/2024 but I reversed the money from my account, after conversationwith THABANG MOHOTO (consultant) . Fast forward 30/01/2024 I still haven't bought or collected the car an amount of R1200 and R878 was debited again when no written or signed agreement. On the 30/01/2024 called only to speak to KAYLIN whose in charge of collection services that they have to charge a service even though I didn't buy the the car for insurance to cover driving it, away from the garage. KAYLIN explained that it might take a week or two to have the R1200 reversed but even so they have to charge a service regardless of whether I bought the car or not. Hello please help expose these bogus fly by night they must stop this poor service they claim to offer . I still need my R1200 an apology for a disposable service.