DM
Dumisani M

1 reviews | Active since Jul 2023

24 Jul 2023, 14:54

Hundreds Insurance Brokers

I currently have 2 vehicle insurance policies debting on my account because nobody at Uberinsure, now known as Hundred Insurance Brokers can assist with the cancellation as per my request. I have been sent from pillar to post. Though the insurer has debited from my account, it is rather strange that when I do call for policy cancellation, they now cannot match my ID. No. to any active policy.

The Insurer looks to be ***** as a result.

I cannot reverse the premium either, so says my Bank: Nedbank. From the little knowledge that I have on insurance, it is ******* for one person to have 2 or more insurance covers of one vehicle.

A speedy resolve would be much appreciated. Not to mention the refund to the debit order which has run off on the 11TH July.

Thanks Dumisani Manana ***

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Replies (1)
Hundreds Insurance Brokers (Entity Closed)
Hundreds Insurance Brokers (Entity Closed)'s reply24 Jul 2023, 15:52
Official
Good day Dumisani,
 
We are super sorry for the frustrating situation that you are describing.
 
One of our consultants will reach out to you shortly with a solution that can hopefully place a smile on your face once again.
 
Kind regards,
The Solutions Squad

If this online query is not resolved to your satisfaction please see our complaints policy at https://hundreds.co.za/complaints-policy/ and kindly forward your complaint to ***.