PC
Patience C
1 reviews | Active since Nov 2021
30 Nov 2021, 11:27
Debit order ***** !
Are these guys in the business of not refunding unsolicited broker fees ? And then not a single agent is available to assist with the refund ? Ubersure should not be allowed to carry on these ******** activities surely I wang my refund ! Between Luke ,Sandile and Shanon and wasted airtime being put on hold I still don’t have my refund Appalling !!!
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Replies (1)
Hundreds Insurance Brokers (Entity Closed)'s replyOfficial
03 Dec 2021, 16:47Good day Patience,
We initially tried to contact you twice on the 30th of November and we unfortunately reached voicemail each time. So rest assured, we were also trying to have this resolved asap. Today was our lucky day because we finally got hold of you – thank you for taking our call. We can confirm that your refund has been processed and your cash is on its way to your account. If there’s anything else we can help you with, just give us a shout.
Our kindest regards,
Complaints Resolutions
Hundreds Insurance Brokers (Entity Closed)'s reply03 Dec 2021, 16:47
Official
Good day Patience,
We initially tried to contact you twice on the 30th of November and we unfortunately reached voicemail each time. So rest assured, we were also trying to have this resolved asap. Today was our lucky day because we finally got hold of you – thank you for taking our call. We can confirm that your refund has been processed and your cash is on its way to your account. If there’s anything else we can help you with, just give us a shout.
Our kindest regards,
Complaints Resolutions