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Esmerie E

1 reviews | Active since Aug 2020

09 Dec 2021, 12:16

DEBIT ORDER AFTER 2 YEARS I CANCELED MY POLICY

Had a policy with them in 2019. Sold my car and cancelled the policy in 2019. Now in 2021, they've randomly started debiting my bank account for Car Hire for a car I don't even own anymore..... Calling 7 times a day, speaking to 3 people who promises they'll let someone phone back, yet NOTHING.

Make sure you ask them to delete your profile once you cancel, otherwise you might get a surprise in the future...

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Replies (1)
Hundreds Insurance Brokers (Entity Closed)
Hundreds Insurance Brokers (Entity Closed)'s reply10 Dec 2021, 11:02
Official
 
Good day Esmerie, 

 

We appreciate your patience while we resolved the misunderstanding with your debit order. Thanks a bunch for taking our call and now that happiness has been restored, we hope you know that you can still contact us for any insurance-related query - we’ll be happy to help. 😉 

 

Our kindest regards, 

Complaints Resolutions