1 reviews | Active since Dec 2016

20 Jun 2017, 13:43

Con Artists

<p>We often hear stories about brokers *****ing people over but this time I was on the receiving end. On the 15th of May I took up an insurance not knowing that it was through brokers called Ubersure. Nonetheless I canceled the insurance and ended the relations with the broker as well as the insurance from Quicksure part of Old Mutual a day or two days later. But a few days later they sent a debit order which was coupled with registration fees of R 1200.00 which I reversed and had to pay bank charges. I resent them the cancelation and a guy called to advise me that I'm still liable to pay the R1200.00 despite canceling the insurance which I objected to. On the 13th of this month they sent me an sms stating that they will debit my account for the admin fees once again. But I rep**** to their message saying that I will take them to the cleaners and then reverse the debit. That warning fell on def ears. As I write this review I have filed papers to the ombudsman reporting the incident which also involves Old Mutual. Needless to say that I have had to pay bank fees totaling over R 300.00 which is a very t***** issue. So be warned don't ever use Ubersure/Quicksure or Old Mutual for that matter.</p> <p> </p>

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Replies (1)
Hundreds Insurance Brokers (Entity Closed)
Hundreds Insurance Brokers (Entity Closed)'s reply08 Feb 2018, 13:36
Official

Hi there,

Please accept our apologies for the extremely delayed response, it seems we hadn't been receiving notification of any complaints.

Although there is a strong possibility of this issue already being resolved based on the time delay, we would love to look into this and will be in touch shortly.

In order for us to search our data base, kindly inbox us with your ID or Policy number (active or cancelled) and we will get right on this.

Kindest regards.

Ubersure Insurance Brokers.