WORST CUSTOMER SERVICE EVER

Unbelievably bad experience. Took 6 weeks to make minor repairs to our car. They seem to have no record of the car actually being in the shop whenever you phone. Dealt with a gentleman called Baboo who seems like a nice person but is unfortunately completely ***********. Why? Repeated promises to call back routinely broken. Repeated promises for date of competition of work routinely broken. They were unable to provide an itemized list of work done and costing. Was told that car was ready for collection but when I arrived to fetch it they couldn't find proof of payment for deposit (had been emailed to them). They took over 2 hours in the shop for them to try to get paperwork together. Then time to pay. They don't take credit cards. They want you to do an EFT on their computers. Then finally time to drive the car away. They couldn't find the car's key... Never experienced such chaos. How these people can still be in business I don't know.