NM
Neelum M

1 reviews | Active since Mar 2015

23 Mar 2015, 13:47

Bad customer service!

On 22 March 2015 at approximately 20h00 my boyfriend and myself visited the Hugo Boss V&A Waterfront store.We stood at the counter for quite some time after we had made obvious eye contact with an employee that I believe is Taariq. He was reluctant to help us from the moment we set foot in there and gave me bad attitude. He blatantly told me he doesn't want to really help me but because everyone else was seeing to customers he was forced to. At this stage I was already infuriated and walked out while he made no attempt at calling me back or apologising. I then visited the other HB store where I explained the situation to them and they were very helpful, walking me back to the first HB store. There, Taariq continued to give me attitude while the manager helped us with our purchase. The manager silenced him and assured me that he would have a talk with him later. I am deeply disgusted at his attitude. As a Medical Doctor I have dealt with stabbed intoxicated individuals who have better attitudes than him. HB has lost me and my whole family as customers. We have supported them for many years but we will not set foot there again.<br> Regards,<br> Dr N Mohamood

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