Disgusting customer service!b

I placed an order for delivery at 18:00 on Monday, 30 November 2015. I was told it would take 20-25 minutes. At 18:28, a person phoned to confirm our address. At 18:35, the person phoned again to confirm our address. At 18:54 I phoned followed to follow up on my order and the driver was struggling to find our address. At 19:08 I then phoned again and the person said the driver will be there any time now. I then phoned again at 19:24 and the driver had returned to the restaurant as he could not find the address on his cellphone, I then told the person that I have found this address plenty times on my phone. The person said they will phone me back if they found the address or not. At 19:44 I then phoned again and the person said they still haven't found the address. I then asked for the manager/supervisor number and I got my meal for free.<br> <br> The sad thing about this incident is that Hubcaps has really good food and all I want is customer service and in return I get *********** people!