Proudly South African! (NOT) :-(

Lets start at the beginning... I bought the first Gen Hubble X100 batteries, 2 of them... Before I bought the batteries, Hubble themselves told me the X100 can communicate with my (at that stage) Axpert King inverter - they even have a Youtube video where they say that. Well from day 1 there was no comms between the batteries & the inverter, so Marius the owner himself send me a RIOT (For free) & told me that should solve my issue. Well, it didn't, so I've used 3rd party software & hardware for monitoring. Since then, I've moved over to a 8kw Sunsync inverter but still so comms. Then after 3 years, 1 of the batteries died, after LOTS of phone calls later, Hubble said it was a dead short on the inside of the battery & they will fix it. A week or so later, the other battery went. Again, after LOTS of calls, they told me it's the BMS & it will cost me R560 (telephonically) but it's not covered by warranty because the battery has a 10 year warranty but the BMS only has a 2 year warranty & then they send me a quote for over R5000 for the BMS replacement. :-( They also told me my RIOT is out of date, so I should send it to them for a software update which I did because apparently that would fix the comms issue. The update went fast but on arrival there was still no comms between the Hubbles & the Inverter. Phoned them AGAIN & they told me, NO, I need another RIOT to fix my comms issue but this time I must pay for it... Well, it's a few years later & the issue is still not fixed! Another thing is, 1 of my Hubbles shows 50V & it shows 100% Full, the other 1 shows 54V & 100% Full, how is that possible? Will I ever buy a Hubble again, DEFINETELY NOT! What's worst than the actual battery, there customer service - or rather the lack of it!