KC
Keegan C

1 reviews | Active since Jan 2015

04 Sept 2017, 21:12

Worst service ever

Phone broke 24/06/2017 Phone fetched 21/07/2017 Today is 04/09 and still no phone I phone them 3 times a week, all they say is that they'll get back to me but never do. Was promised a courtesy phone 3 weeks ago and still waiting. Apparently P9+ And P10 customers get VIP service.... I wonder how much worst "normal" service is. I would have been better off fixing the phone at China mall, If I knew the after sales service at Huawei was so bad, I should of saved the R15k and bought another brand. Save your advertising budget and focus on customer service.

I guarantee that Huawei won't even reply or action this complaint

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