Worst Service

On the 4 March my phone was booked in at Huawei Repair Centre Melrose arch , as it wasn't switching on. A few days later i received a invoice for an amount of R3500 to fix the phone , which i declined , Locked Down happened and my P10 Plus was still booked in a month ago i received a call advising that they are going to close the request and i must collect my device , went to collect could not get the device as i did not have the Reporting Ticket , and was advised to get an affidavit . A week later i found the ticket called them and Thuso advised the device would be delivered. Week later i had to call to follow -up Eventually last week the device was delivered , all scratched up , no sim tray . I called spoke to the following people Lerato , Bash , Pretty and Lesego on the no *** who was going to find out what happened , to date no feedback received . One of them actually had the nerve to ask why the phone was not in a box when we booked it in , so because it had no box they could damage it the way they did ?