WORST AFTER SALES SERVICE! DONT BUY IT

I purchased a Huawei G7 in May of this year. Great phone until my speaker stopped working on the 5th of October. I sent it in for repairs on the 6th. I was told by the store manager Malebo and her consultant that it will take 7-14 working days. Its now the 10th of November, A MONTH AND 4DAYS LATER, and I am still without my phone. <br> <br> I have been calling them almost daily to find out whats going on but I get the same response, \we will call you back after 5mins"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;758795;720825;24;2;0;0;0;0;2;NULL;NULL;NULL;15/11/10 17:47;15/11/10 16:23;Dismissed without listening;8,01E+12;Patric Voster;***;On the 6 November 2015 at 17.42 i filled up with R 300.00 at Jesmic Motors and after i drove about 5 KM i see the fuel gauge did not move. I went back to Jesmic motors to ask why is this happening. I was reffered to the shift supervisor Patric Voster who just said they do not take such complains serious. If that is how shell trains their staff i will think twice before i use shell service stations.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;191979;755669;14;5;0;0;0;0;5;NULL;NULL;NULL;15/11/10 18:23;15/11/10 16:30;Best service I have ever received online;8,31E+12;Gillian Watson;***;I had a few issues applying a voucher on the Yuppiechef website. I decided to take a chance and log the query using the chat functionality. The query was expertly handled by Gillian Watson in less time that it would have taken via telephone at some other South African online retailers. I am amazed by how proficient, courteous and efficient Gillian was in handling my query. I have not shopped much on Yuppiechef but if this is the level of service I can expect then I will definitely be shopping on your site more often. Once again, thanks for the stellar service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;916774;859090;18;2;0;0;0;0;2;NULL;NULL;NULL;15/10/25 11:00;15/11/10 16:38;Skin ripped from brows and lip while waxing;;Lindy Van Diemen;***;When I reported the incident at first, they were very apologetic and offered us a gift pack each. The manageress even asked what she can do for me. That's where the niceties ended.I sent an e-mail requesting that I wanted a full refund( waxing and massages) and a product that could assist with the healing process. She did not respond to the e-mail so I had to phone to ask if she received the e-mail. She said she didn't receive it but will check and respond. When I called again I was told by one of the staff members I could fetch a gift bag which contained hand wash and hand lotion for my daughter and myself. Eventually I got hold of the owner and explained to her what happened. She said she will check and phone back. About ten minutes later she phoned back telling me they don't give refunds for massages but will give the refund for the waxing. I told her she should make an exception, for the pain and damage they caused. She agreed and asked for my bank details which I sent via e-mail. I phoned her again about a week later to ask if she deposited the money,she said she never agreed to giving the refund. She wanted to end the conversation that's why she asked for my bank detail;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;24297;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;15/11/10 18:32;15/11/10 16:46;Carefully check contract to billings;***;;***;My wife upgrade her phone on 23 May 2015. The contract included 200minutes talk time, 300 sms and 500mb data. She kept on getting sms's saying that out of bundle rates apply on data and sms. When checking this out on Sunday at the Clearwater store it turns out that the sms and data bundles were in fact never activated on this contract on the backend at MTN. In the meantime we have been paying hundreds of rands per month on out of bundle fees!!! So my simple question is:<br> <br> Why do MTN not have controls in place to ensure that contract benefits are actually activated on their systems? What ends up is us consumers just having to pay up. Despite calls having been logged on this and for a voicemail system that disappeared over the last week with a lovely greeting \ the subscriber you are calling is not available at present - pls call later\"" nobody seems to care at MTN. I gave up on the call centre tonight as after having waited for an answer for 15 min after the agent asked me to hold on ( to just nothing on the line"