Waiting 4 months for my device from Huawei mate 10 less than 2 months old

On 28/02/2018 I bought a Huawei Mate10 Pro mobile phone. I have discovered that the phone has the following problem after having if for less than 2 months:

• The accessories (Ear Phones, charger, and cord never wanted to register with the device) • The Fast Charging never worked • The phone switched off by itself • Updates stop working

The Consumer Rights Act 2015/ Sale of Goods Act 1979 makes it an imp**** term of the contract that goods be as described, of satisfactory quality and fit for purpose. As you are in breach of contract I am entitled to have the phone repaired/replaced or refunded and I would request that you confirm that you will do this within the next 5 days. Reason:  On the 29th May I was told my phone was ready for collect at the Canal Walk Huawei store, I came in to collect at 09h00, my phone had the same problems the day I handed in to collect  I was then told by one of the stand in managers my phone just needs a software update and it will not take long (29/05/18), I sst there from 09h00 till 12h30 waiting on my device.  I was then again told the device will be delivered to my address that exact day( as shown above on letter) and contact will be made when they on their way  I then called the call centre to enquire at what time will this delivery be taking place. Ref ********** 127 – Spoke to Cortni – They then could not assist me any further as they had no knowledge  On the 02/06/2018 I went again, my phone was still not done – system shows ready for collection  One the 17/06/2018 I went again my phone was still not done – system shows ready for collection This was beyond an irritation, and the worse service I have ever received, from the Huawei Store and Customer Care. I require the following:  confirm for my phone to be collected and delivered to my address which was stated as I will not be driving up and down taken for a fool.  Or reimburse me for the cost of returning it.  As this phone is less than 2 months’ old  If I receive no response within 24 hours I will be taking matters further, I am tired of waiting as I have had nothing but patience for 5 months as my device has been with you and no success I look forward to hearing from you

Yours Faithfully, Director Of Finz Aquatics Nabilah Diedercicks