Terrible customer service

Huawei Customer Service Centre in Cornubia is a waste of time, they practice the direct opposite of customer service. I took my phone for repairs on 19th of March. On the first of May I went there to check my phone and only to find that I was not repaired and they told me pay R1900, I was not happy since they didn't tell me initially that I have to pay before they repair the phone but I paid anyways. The following week I went there to check my phone and they gave me excuses that they were still waiting for spares. Again I went there on the 13th of May and I was told that my phone was repaired but they had issues with transporting it from JHB, but definitely it will be back on the following Wednesday. On Wednesday the 20th of May I went there and I was told that the phone was still not repaired. Then I spoke to Priyaksha who then called Sahil (supervisor) to come and talk to me. Sahil was clueless about the whereabouts of my phone only after we had an argument he went to the back and came back to me, and he told me that my phone with arrive on Thursday. Later Faeeza confirmed that my phone will e back on Thursday 10:30. Therefore I will have to come around 11 to come and fetch my phone.

What fastrate mostly about their service is that they give you attitude, they don't phone back to give you feedback and they also don't answer their phones.