****** device (Melrose arch)

took my devic(P30pro) to Melrose arch to fix the screen unfortunately someone collected my phone on the 08/01/2020 on the other side I received a call on the 21/01/2020 to go and collect the device. I went there on the 22/02/2020.

I don't know how they gave that person my device without job card or there was duplication of job cards I don't knw. The info I got on the shop they said my device was fixed on the same day I brought it on which it was 13/01/2020 on which I don't why I didn't receive asms for collection.

When I get there they told me they will check cctv on which they did. They told me thy requested th new device for me. I'm demanding to see the cctv if that possible.

My problem here is that the device they said I must take out the passwords on which that device got my all info inside of it. I tried to call Melrose arch to speak with technician about that issue but no one picks up the phone.

Im being incovienced now because I dnt have a phone and I don't have lot of time to wait.

Kind Regards NOKULUNGA NZIMA ‪***‬