1 reviews | Active since Dec 2016

14 Dec 2016, 11:40

Shocking Service and Response

<p>I called Huawei two months ago with regards to my smar****ch that i ws having a probelm with. They sent me to their Durban Serfice Centre who confirmed they dont repair smar****ches. I called Huawei again on 16 Nov and gave them all the information they required. Their knowledge of the product and subsequent repsonse to my queiry was shocking. I asked if their calls were recorded, as they were contradicting themselves. I stressed the importance of sorting this out quickly due to the wearranty expiring. Called twice with two diffrent Reference numbers. Still no word from thema and the warranty is about to expire in 2 days.</p> <p>Frist Reference No: Ref: ********** 0, Second Reference No Ref: ********** 0</p> <p> </p> <p>To date NOTHIN :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( </p>

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