****py service

I have never experienced such an unprofessional and abusive service ever but with Huawei it looks like it doesn't concern them. I've ordered a Huawei Y5p cellphone for my daughter's birthday and was promised a delivery on friday(04/12) or saturday(05/12) but no delivery was done. I had to call them again on monday and they delivered a wrong order with 2 watches. I have been battling to get them to deliver the correct product but their consultants had been promising and promising with no delivery. I spoke to Pearson who promised to call me but has been avoiding all my calls, then the second consultant Kyalan promised to call but no call. Again Amanda, the same thing. I've requested to speak to a senior person in the office but was told their ONLY manager is sick and they can't give me his/her name. I've escalated the matter to their whatsapp line, e-mail and facebook page but they all went mute with no reply. I was expecting a very smooth process with their online shopping but now i have a very unhappy daughter due to their service. I want my money back so that I can buy from the service providers who value their client. My order number: ***...Jeffrey Nkogatse *** I hope they are reachable on this channel.