IQ
Ivan Q

1 reviews | Active since Apr 2021

16 Apr 2021, 13:30

Poor service

Good Day (go get yourself a Samsung) Good Day (go get yourself a Samsung)

So I have just received a call from Tshoklol Letsitsi.

He could not provide me with the phone or email records as I requested to prove that there was any attempt to contact me in January and further would not listen to me and was talking over me. After attempting 3 times to be heard,he continued to talk over me and I told him to Shut up!! And listen,been told I can't talk to him like that I put down the phone. In my world this is an offense that would require a final written warning.

Once again a bad experience with Huawei service.

I have been a Huawei client for 8 years.

After this Linolin Naicker called me, he can't send me a replacement device however I can have the screen repaired and gifts may I take it into a store, were I have been before in January and the store was unable to assist me.(Melrose Arch)

Now I am expected to waste my time again. This will not be happening.

As Linolin said they have determined the problem with the communication to the end user of the screen replacement warranty, not my problem.

As my request for a replacement device can't be done,after the lack of service and communication I have experienced with Huawei 3 months down the line.

I will be taking the matter to Huawei social media platform along with the correspondence.

As for Jack Xuweiping, Raymond Liv Jianbo, Sherwyn Naidoo the executives for Huawei South Africa. I don't know how there is a buissness.

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