Poor customer service- Huawei Melrose Arch

Dear Huawei Melrose arch I am writing this review to bring to your attention that I am really disappointed about your quality of service received at Melrose arch store on the 26 April 2021, I was very upset with the attitude given by staff members Thuso and the other lady who did not tell their name. trust me this attitude and behaviour is of your standard. I received an SMS on the 24 April 2021 that I must collect my phone that was booked for service. on the SMS it was only stated that I must bring along receipt of repair of which I did and when I get there Thuso requested drivers license and ID of which I was not required to bring, it was very disappointing because the guy didn't communicate with me politely which shows they lack customer service skill, I had to driver extra 60km to fetch my ID which I was not asked to bring at first place. when I return to the store with same attitude Thuso asked if I brought the documents he required as if he was ready to send me back again. I am very disappointed with Huawei trust me the service I received is off your standard. unfortunately the lady I communicated with via emails when I did payment Bonnie Ncube I was told I am not allowed to see her at store.