Poor Customer Service

I purchased a Huawei P40 lite online during the course of 2021...my phone started having technical issues... I took it to 2 different Huawei stores (Sandton and Melrose) it was factory reset in Melrose only for the issues to start soon after that ... when I called the Huawei call centre in February...nothing happened so I called them again in March... I was asked to sent documentation through which I did, my claim was assessed and when I received feedback they cancelled by policy and refunded my funds. To me that was something I’ve never experienced. I was given the run around for over 2 months and would advise anyone looking to purchase a Huawei device to think twice, what they sell to you is no customer service and false promises