1 reviews | Active since Oct 2016

28 Oct 2016, 08:02

Poor customer service

<p>I got my Huawei P8 Lite 2 months ago and all was going well, 2 nights ago my charger caught alight and almost started a fire in my bedroom. When i contcted Huawei customer service and support a Khumadza Mothono<br />Support Agent was on the chat with me. she just said i need to buy a new charger as it is not under warranty. This is pathetic and i feel it should be under warranty as it was a factory fault. I was willing to try there brand but will never again get any of the Huawei products as it is poor customer service and a lack of intrest. </p>

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