Poor after sale response

I have a Huawei P9 lite which failed within warranty time. I have complaining to Huawei contact center, they have been showing no seriousness on the matter.

All they do is tell me that they apologize. The people at the call center clearly show that they have no interest in the brand they represent, hence they are arrogant and give no complainer any reasonable response.

The supervisor of the contact center is forever unavailable.

So much to add I am now becoming tired, which is what I suspect they want.

Philani Ngidi ********** 093