Pathetic Huawei Experience Repair: Pretoria and Cornubia

Good day. Two weeks now and Huawei Cornubia has not informed me an update about Huawei P9 been sent in for repair. I cannot get hold of the branch and Senzo from branch ignores my emails.

There has been no serious about this phone been repaired from the Cornubia branch manager as Im business user with the VIP gold package. The Huawei Cornubia branch is relaxed and slow in their response times to a walk in and issue resolution.

I was promised parts will be delivered two days afters booking the phone on 19th June and this has not been repaired with no feedback!. The Huawei P8 mate loan is **** for my purpose as a software developer, as this loan phone is slow .

Huawei Jhb cannot pick up my phone in for repairs using IMEI as they use different systems then the Huawei Cornubia branch yet they belong same company! What poor after sales supportis this? When I phone the Cornubia branch I cannot get hold of them!! This was also a comeback repair from the original repair of screen done on warranty at the pretoria branch earlier in month of June 2019.

Please urgently advise