NH
Natalie H

1 reviews | Active since May 2018

17 May 2018, 09:38

Pathetic Customer Service

Phone was taken into Huawei Canal Walk on the 9th April 2018 with a cracked screen, liaised with Taryn, despite numerous calls and email correspondence Ameer has still not received his phone back. Each time he has to contact the store for an update and is given a different story, what kind of customer service is this, why is it taking over a month to fix a cracked screen and what happened to keeping a paying customer happy. Huawei you are sitting with an unhappy customer and it is not a good reflection on the company,.

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