P8 Bending

We own 6 Huawei phones in our house, excluding the phones that I have owned before. This is the second Huawei P8 that I have owned and somehow it has started bending. These phones are renowned for heating up and this is the only reason why I think this may have occured. The phone is 14 Months old and looks like the day I got it with my contract.

When I contacted Huawei I was advised that I should take it into the Huawei store which I did, I was then informed by the manager there that its my fault and falls out of warranty. The phone works just fine has no scratches dents damage what so ever but I get informed we can't help you its your fault.

I contacted the head office and was told they cannot do anything as they need it booked in. All that is happening is I am being sent all over and no one is prepared to help me.

I was wanting to upgrade when my contract is due in a few months to the new P10 but with after sales service like this I am strongly reconsidering this.