1 reviews | Active since Jul 2020
Openserve/Huawei Fibre - Vaal
I have a complaint regarding the Fiber from Huawei that is being installed by Openserve just outside our premises. I have Vodacom Fibre and the workers have damaged the Fibre cable and we are unable to connect now. I do not think it is my responsibility or Vodacom to come and fix this as it was not us that is busy digging up to install another fibre cable.
I have asked the Supervisor, Richard, that they need to sort out this as we are unable to have access and my daughter is studying online and cannot have access to do her class. Huawei has a WhatsApp Hotline that is just as useless. They keep on giving me contact numbers which I have contacted and then when I call the number they give me, I get another number to call ***. They just say they cannot assist. This is not my mess now I have to sit with this
