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Hannes B
1 reviews | Active since Oct 2014
10 Jun 2019, 15:21
Not honoring warranty
I handed my Huawei P10 Lite, which is still under warranty, in at Huawei Customer care last Thursday to have factory defect fixed. On Saturday evening I received asking me to pay 3 times what a Huawei P10 Lite would cost anywhere else to have the entire phone replaced?!?
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Hannes B's updateReviewer Update
14 Jun 2019, 11:20I used to be a staunch advocate for Hauwei and continually recommended them to friends and colleagues, but their response to a factory defect that rendered my phone unusable in less than a year year is making sure I will from now on do exactly the opposite and dissuade anyone from the notion that Huawei can be trusted.
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Hannes B's update14 Jun 2019, 11:20
Reviewer Update
I used to be a staunch advocate for Hauwei and continually recommended them to friends and colleagues, but their response to a factory defect that rendered my phone unusable in less than a year year is making sure I will from now on do exactly the opposite and dissuade anyone from the notion that Huawei can be trusted.