No Woolies voucher received after upgrade to a Huawei P9

<p>We went to Vodashop Carnivall Mall to do an upgrade on our existing contract in November 2016. We saw in the catalogue a deal for a Huawei P9 contract with a Woolies R2000 voucher. We never received the voucher as the lady at Vodacom said that they will receive the voucher at the end of the month and then she will phone us to come and collect. When we received the phonecall we went to the Vodacom store but Mimi (the lady that helped us with the upgrade) was not working on that day. The staff gave us a voucher after we said that we won't leave until we get the voucher. They came out from the back of the office and handed us a voucher. We didn't know what to do with it so they assisted us in registerring the voucher by following all the steps, it didn't work. They said they will speak to the Huawei rep on Monday and he will sort it out. I have sent e-mails with proof of purchase and everything that Huawei requested more than once. </p>