No feedback

Good evening Huawei team<br> <br> On Saturday, 9 April 2016, I purchased a Huawei Mate 7 device (Bundled with an Bluetooth speaker, Screen Protector and Flip Cover) on contract from an MTN store (FMZ Cellular) here in George, Western Cape at the Garden Route Mall.<br> <br> When me and the MTN agent, Angelo, opened the packaging I saw that no Flip Cover was present in the packaging and I immediately informed Angelo of this. Your sales representative, Debra, was in the store doing promotion work and Angelo did show her the package with no Flip Cover inside. Debra took photos of the packaging and said she would inform your Area Manager in this area and that they will send me a Flip Cover as soon as possible.<br> <br> I spoke to Angelo today (12 April 2016) and he said he has not heard anything regarding the flip cover and that he can't get hold of Debra or your Area Manager.<br> <br> I have seven days (which expires on 16 April 2016) in which I can return the device if I am not happy with anything and at this stage it looks like I have to do this.<br> <br> Will you please give me feedback as to when I will receive the flip cover.<br> <br> Your urgent attention to this matter will be appreciated.<br> <br> Kind regards