Misleading adverti*****t and customer service agent who reply to emails after 7 days

Loving a certain brand will be the end of us. Huawei keeps on dissapointing yet I'm still here because I love their brand. First it was their call center agent about a non existent sale for repairs at the end of March. I went there on Easter Friday to find the store closed.

Immediately called their call center, I was promised a discount. Let's just say by the time I got the discount I had wasted a lot of airtime on call and data on emails. Finally got the discount and got the quotation price for the repair, it was more like I was buying a new phone. The quotation was more than R5000 to repair a Huawei P20.

I got a call out of nowhere before I even said anything about the ridiculous price for the repair and got offered a brand new phone for R5400. I accepted the offer on the 23 April 2024, even now I'm still waiting to be advised how I go about it. Someone by the name of Fazel Bolley replies to my email after more than 7 days.

Now this morning I wake to an adverti*****t of Huawei Band 8 Sakura Pink for R764, when I get to the website it's R899. The extra 15% off doesn't go off because minimum payment for this coupon hasn't been reached. Why didint you say you get this watch for R764 if you buy for this certain amount which is not stated anywhere. False advertising to drive traffic to your website.

I'm seriously getting tired of Huawei and them misleading customers.