Huewei service Centre Cornubia Mall HAS THE WORST CUSTOMER SERVICE EVER!!!!!!

OFFICIAL HUEWEI SERVICE AND REPAIR CENTER CORNUBIA BRANCH HAS THE WORST CUSTOMER SERVICE!!!! AND THE MANAGER THERE VIVEN IS A **** THAT LIES TO CALM CUSTOMERS!I WOULD NOT RECOMMEND THAT BRANCH TO MY WORST ENEMY! I am a loyal huewei customer that went to the cornubia store to replace my draining battery. The lady that helped me was useless! She just took my phone and started taking it apart without any explanation and had the audacity to ask me to sign a bunch of papers I haven't been able to read. Only after I asked she briefly told me they'd fix the phone. When I asked when to expect my phone she said the next day or the day after. The next day there was no communication, I waited the 2nd day, on the afternoon of the 2nd day I called the store to find out, the manager then misleads me by saying the delay was because I paid online (via the official huewei website) and they were waiting for confirmation from huewei, huewei waiting for huewei to confirm an EFT? Thats when I knew the manager was a serial ****. After telling them I had no other alternative method of communication, they still send me the message to pick up my phone on the same number that I had told their consultant I cannot use since the phone would be getting repaired, 1 lame SMS that I could've only seen weeks later because I did not have a phone, after all those lies, poor customer service and waiting, they failed to make one lousy phone call and tell me to come pick up my phone and still had the "go fly a kite" attitude. I really hope someone does something about this, next time they lie like that and not even bother to apologize, they'll get what's coming to them.