Huawei worse service EVER

Hi i am currently at Carnival mall as i bought a phone last week so came back for assistance. Service Consultant called her and she told me i must come back after an HOUR she is on lunch. Storemanager called her and she ignorning her calls .Worse service i have ever experience. Like what type of people you hiring. Store Cell C carnival mall Consultant working for Huawei is Kamo