JH
Jan H
1 reviews | Active since Oct 2014
18 Sept 2019, 14:08
Huawei Support really blows
I recently upgraded my Vodacom contract and was supposed to receive free Huawei watch. The website that you are referred to states 3-5 working days but since the upgrade on 2 September there has been no progress. The call centre is a nightmare to deal with as everyone keeps on bouncing you around the queuing system and i am waiting for a manger to call me,
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Replies (3)
Huawei Technologies's replyOfficial
18 Sept 2019, 15:37Good day Jan H. We are sorry to hear about your experience. This has been escalated to the relevant department to resolve.
Huawei Technologies's reply18 Sept 2019, 15:37
Official
Good day Jan H. We are sorry to hear about your experience. This has been escalated to the relevant department to resolve.
JH
Jan H's updateReviewer Update
19 Sept 2019, 12:15Thank you for the response.
Will someone contact me? or what does this mean as i believe i have been dealing with the relevant department already and it is them i am complaining about.
Will someone contact me? or what does this mean as i believe i have been dealing with the relevant department already and it is them i am complaining about.
JH
Jan H's update19 Sept 2019, 12:15
Reviewer Update
Thank you for the response.
Will someone contact me? or what does this mean as i believe i have been dealing with the relevant department already and it is them i am complaining about.
Will someone contact me? or what does this mean as i believe i have been dealing with the relevant department already and it is them i am complaining about.
JH
Jan H's updateReviewer Update
19 Sept 2019, 23:28So, no contact made today and no feedback on my previous comment either.
JH
Jan H's update19 Sept 2019, 23:28
Reviewer Update
So, no contact made today and no feedback on my previous comment either.