Huawei Service Pathetic

I acquired the Huawei Mate 20 Pro on 11 March 2019 as part of a Vodacom Promotion and included in the agreement was a Huawei Smart Watch. I registered for the promotion online as required - I was then informed to resubmit the sales invoice from Vodacom which I did. The 1st excuse was that the stock will take 3 weeks to arrive from China - since then - when enquiring I am requested to forward the invoice again - 5 x times . Vodacom just claim it has nothing to do with them. If this is how Huawei treats is customers I certainly would not deal with them at all - would rather promote Samsung to my staff from now on.