Huawei SA don't care about South Africans!

For a phone (Huawei mate 20 lite) valued at an average of +- R3800 in South Africa I'd have thought me paying R2800 to Huawei Melrose Arch would be a big deal to the company (Huawei South Africa!) No such luck! When I collected my "repaired phone" on 10 March 2022 the Extremely Long Nailed consultant simply put in my Sim card back and sent me on my way after telling me I'd get a survey question for a "Prize" after an hour. To date NO SUCH SURVEY MESSAGE HAS BEEN SENT BY HUAWEI! I've emailed: *** Kaylin Scholtz • *** Ravi Krishna • *** *** NO RESONSE TO DATE!!! Eventually today I called huawei Sandton and spoke to an uninspiring Mbali today. Her solution is that I drive all the way back to Huawei Melrose Arch. As per Huawei headoffice they musn't offer ref no. s either than their names (No Surnames) & my cell number. Huawei SA yo'll really need to employ savy customer care people hleng!