Huawei poor customer service

Phone was given in at Melrose arch on 16/12/2019 - payment was made on the 19/12/2019 POP was email to them the same date. 24/12/2019 resend the POP to them. 30/12/2019 Still don’t know the repairs status of the phone. They rec the emails as I get read report. When you talk to the online agents their answer is "Please note that a follow up inquest has been sent to the service centre for feedback. We will revert once feedback is received” Their promise of 5/7 working weekdays turn into 10 working days Ida never got back to me with in 24hrs/48hrs as Katleho said.

Today excuses are the Famous "Please note that a follow up inquest has been sent to the service centre for feedback. We will revert once feedback is received”