1 reviews | Active since Dec 2014
Huawei P10 Lite inherent faults
I bought a Huawei P10 Lite, it is now just over 4 months old. The phone has major manufacture issues. Without any physical damage to the phone it just started switching on and off and got stuck randomly and couldn't be used. One would think that Huawei would replace a phone with such big problems and give you a new one but they don't. Other brands like Apple replace your phone immediately if there's a manufacture fault. Huawei take your device for 7-14 working days which is almost two and a half weeks without even giving you a replacement in the meantime. I use my phone for work, there is a security setting that connects me to my laptop, so now I am unable to work as I don't have a phone. I feel it's completely unacceptable that you are forced to wait so long for them to repair a phone that has inherent issues not caused by the user. I can guarantee that this phone will give me endless issues and then I will be forced to follow this same process. The service is appalling!
